TURKEY
Double Beds
Please note double bedded rooms can be requested but cannot be guaranteed. In Turkey double rooms are very limited.
Dress Codes
Modest dress is required for entrance to holy sites – Men: Long pants, Women – skirt or long pants and shoulders covered.
Hotels
On coach tours, hotels in regional areas (i.e Pamukkale) can be of a slightly lower standard than the other hotels on the tour.
Optional Tours
Optional tours offered during coach tours may not be guaranteed (even if pre-booked ex New Zealand) as they are subject to a minimum number of participants.
Sightseeing
All sightseeing tours require a moderate amount of walking around historical / cultural sites. This is particularly true in Cappadocia where walks can be up to 1 or 2 km long and where a good level of fitness will ensure you get a maximum enjoyment from your visit. On some tours you may visit a carpet or handicraft shop where the locals will show how their crafts are made. There is no obligation to buy any products at any of these places.
Private Sightseeing tours (if booked)
If a private sightseeing tour is booked it is important that you discuss the days arrangements with the guide as the touring programmes have a degree of flexibility. It is important to discuss with the guide so that any specific requirements can be met or addressed at the time.
Transfers
Transfers are operated by drivers and are not guided. Some drivers may only have a basic command of English.
Istanbul airport transfers
For coach tours: airport transfers are only included on days of the tour ex Istanbul Ataturk (IST) Airport, a surcharge will apply for transfers to or from Sabiha Gocken (SAW) Airport. Transfers from the hotel to the Airport may be on scheduled shuttles. Late Evening or early morning flights may require private transfers at a supplement.
If you are arriving or departing Istanbul on any days other than the arrival and departure days of the tour transfers will not be included in the price of the coach tour.
For independent / private tours: if included, airport transfers are applied ex Ataturk Airport, a surcharge will apply for transfers to or from Sabiha Gocken Airport.
Porterage
Porterage for one suitcase is included in the tour price. Due to limited coach capacity the single bag should not exceed the dimensions of 30”x18”x10” and not weigh more than 50lbs (23kg). A charge of US $4 per travelling day is collected by the tour director for each additional piece of baggage or if the suitcase exceeds established weight and/or dimension limitations. Alternatively you might leave your luggage at your Istanbul Hotel storage.
VIP Meet & Assist at Istanbul Airport
A special VIP meet, and assist is available prior to immigration at Istanbul (IST) Airport; for a surcharge. Please check at the time of booking for full-service information.
GREECE
Accommodation Tax
The Greek government established a tourist tax (which came into effect in 2018 - Law 4389 / 27-05-2016 article 53 Accommodation Taxation) for all tourists staying in any kind of Hotel, Apartment, Villa, etc. in any destination in Greece. This tax is applied locally and is payable at check-in or check-out depending on your hotel. The tax is a fixed Euro amount based on the property rating.
Athens sightseeing and Greece mainland coach tours
Scheduled tours and sightseeing are bilingual unless specified. Wifi may be available on full day tours to Delphi, Argolis and all multi day tours.
Double Beds
Please note we can request a double bedded room/cabin but cannot guarantee one will be available. In Greece double rooms/cabins are very limited. Please ask on check-in with the hotel/cruise boat to see what is available.
Ferries
All ferry schedules may be subject to change, due to local conditions (including weather) and/or possible port congestion and the final requirements of the ferry companies. The cancellation or non operation of the ferries is a decision of the shipping company and the Ministry of Shipping. This is outside the control of our operators and Innovative Travel who confirm ferries in good faith.
If certain classes of ferries are not operating for any reason, the next best option will be used whether alternate ferries or flights. Example: If Hydrofoils are non-operational for any reason, clients booked on them may have to use alternative regular ferries in a first class seat. Any additional charges are at the clients expense.
Greek Island ferries are usually quite large, offering restaurant/cafeteria/bar facilities, though normally no swimming facilities. Porters are rarely available at ferry ports, so your luggage should be only as much as you can carry.
Ferry Rhodes / Marmaris: Unlike standard ferries connections between Greek Islands, the ferry between Rhodes and Marmaris is an international one. Our local operator in Rhodes will provide you with a voucher that you will exchange at the port where you will have to queue to receive your boarding pass and pay the Greece departure tax.
Connecting to International Flights from the Islands. We suggest client do not depart from Athens on the same day as they embark on ferries from the Cyclades or beyond. If departures are scheduled for this day we suggest flying directly into Athens airport.
Ferry Tickets
The majority of ferry tickets are paper tickets. A handling fee is included in the price of the tickets when purchased with other arrangements in Athens. If clients are not using the service of our local representative in Athens a delivery and additional handling fee may be charged. ( This applies particularly when an island hopping programme begins on the islands). Ferry tickets are non-refundable and non-changeable once issued. All tickets are issued locally in Greece.
Ferry schedules in Greece are constantly changing. Final ferry tickets are generally issued 2 weeks prior departure. To avoid client disappointment tickets are purchased on the best available scheduled departure at that time. If a client wants to make changes after tickets are purchased a change fees will apply payable locally and clients will be responsible for collecting the tickets from the ferry terminal on the day of departure. Final embarkation timings will be confirmed to clients by our representative in Greece.
The local Greece representatives are available to assist clients in case of emergencies or cancellations of ferries. They will also assist to make changes to a booking – any additions or changes to service may incur charges and these must be paid locally.
Transfers
Transfers are supplied by drivers and are not guided. Some drivers may only have a basic command of English.
The Islands
Traditionally the Greek Islands main travel season is from May to October. For clients arriving in April and towards the end of the season, many facilities and hotels may not be operational. The infrastructure on Santorini and Mykonos is well developed the other islands accommodation including Naxos and Paros have less developed infrastructure with accommodation generally a slightly lower standard. This is compensated for by atmosphere and charm.
