If you have booked an arrival transfer in Dubai: to locate the representative after your disembarkation walk through immigration to the arrival hall exit. As the arrival hall opens up, look for a sign with your name or your hotel name on it. Please note that your driver will usually wait up to 90 minutes from the time your flight has landed. If for any reason you have been delayed at the luggage delivery or during the customs process and if you cannot see the rep, please telephone our local representative on the office numbers (or the afterhours mobile) listed. Our local representatives speak good English and will be happy to assist you. There are free telephones available at the arrival hall for you to do so.
Not all hotels serve alcohol – The majority of properties featured in the brochure DO serve alcohol or are nearby properties or restaurants where drinks are available.
During the Holy Month of Ramadan Muslims fast, abstaining from eating, drinking & smoking during daylight hours (approx. 7am-6.30pm). As a sign of respect, tourists should also try to refrain from these activities in public during the fasting hours. In 2020, Ramadan should begin around 23 April . After 30 days, or on sighting the full moon, Eid Al Fitr is celebrated & most public and private institutions close for at least three days. During this period hotels may not serve alcohol during daylight hours or at all. Entertainment such as belly dancing may also not be available over this period in particular on the Desert Safari.
Tourism Dirham tax
A fee will be charged on all stays at hotel establishments in Dubai. This fee, called “Tourism Dirham” will be collected at check out by the hotel and will be charged on a per bedroom, per stay basis. The fee varies according to the hotel category as following:
- Five-star or higher-rated hotel or hotel apartment: 20 UAE Dirhams per room per night
- Four-star hotel or hotel apartment:: 15 UAE Dirhams per room per night
- Three-star hotel or hotel apartment: 10 UAE Dirhams per room per night
This tax is payable locally and directly to the hotel and is not included in our price.